Frequently Asked Questions

Everything you need to know about our premium Kendamas and apparel.

How long does shipping take?

Standard domestic orders typically ship within 1-3 business days and arrive within 5-7 business days. International shipping times vary depending on the destination and selected carrier.

What is your return policy?

We offer a 30-day return policy for all unused and unopened products in their original packaging. Please note that for hygiene and safety reasons, kendamas that have been played with cannot be returned.

Do you offer international shipping?

Yes, we ship our kendamas and apparel worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How do I know which kendama is right for me?

We offer various shapes and paint finishes. Our 'Amped' shape is great for all skill levels, while our 'Sticky' or 'Cushion' clear coats help beginners and pros alike land balance tricks more easily.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.

Are your apparel items true to size?

Our hoodies and tees generally feature a modern, athletic fit. We recommend checking the specific size chart on each product page to ensure the perfect fit before ordering.